Privacy Policy

Last updated: 1 September 2026

1. Introduction

Turbo Tech Engineers ("we", "us", "our") operates the website turbotechengineers.com and this policy explains what information we collect from visitors to our website, why we collect it, how we use and protect it, and the choices and rights you have regarding your information. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: when you fill in our Contact form, we collect your name, phone number, email address, and the message you send us.
• Information sent via WhatsApp: our product and "Chat with us" buttons open a WhatsApp conversation with our team. Any message you send that way is handled by WhatsApp/Meta under their own privacy policy — we only see what you choose to send us within that chat.
• Automatically collected information: like most websites, our hosting provider may log standard technical information such as your IP address, browser type, device type, and pages visited, for security and performance purposes.
• Local browser storage: we use your browser's local storage to remember products you've recently viewed and your selected currency display. This information stays on your device and is not transmitted to or stored on our servers.
• Cookies from third-party features: our website uses the Google Website Translator widget, which may set cookies from Google to remember your language preference. See Section 5 below.
• Website analytics: we use Google Analytics to understand how visitors use our website — for example, which pages are viewed, how long visitors stay, and general traffic trends. Google Analytics sets cookies to collect this information. We use it in aggregate form to improve our website; it is not used to identify you personally. See Section 5 below.

We do not currently process online payments or maintain customer login accounts on this website, so we do not collect payment card details or account passwords from visitors.

3. How We Use Your Information

• To respond to your enquiries submitted via the Contact form or WhatsApp;
• To provide information about our products, pricing, and availability;
• To improve our website and the accuracy of our product catalog;
• To maintain the security and proper functioning of our website;
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing of Information

We may share your information only with:

• Service providers who host our website and store our data on our behalf — currently Vercel Inc. (website hosting) and Supabase Inc. (database, authentication, and file storage), both of which maintain their own security and privacy practices;
• Google, for Google Analytics (website usage statistics), the Website Translator widget, and the Google Maps embed on our Contact page;
• Law enforcement or regulatory authorities, where required by applicable Indian law.

5. Cookies and Similar Technologies

Our website uses a small number of cookies, set by:

• The Google Website Translator widget, to remember your chosen language;
• Google Maps, on our Contact page;
• Google Analytics, to collect anonymised information about how visitors use our website.

These cookies are governed by Google's own privacy policy (policies.google.com/privacy). You can opt out of Google Analytics tracking using Google's official browser add-on (tools.google.com/dlpage/gaoptout), or disable cookies generally in your browser settings — though some website features may not work as intended if you do.

6. Data Storage and Security

Information submitted through our Contact form is stored using industry-standard, access-controlled infrastructure (Supabase, hosted on secure cloud servers), and is accessible only to authorised Turbo Tech Engineers staff who log in with individually issued, securely stored credentials. While we take reasonable steps to protect your information, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain Contact form submissions for as long as reasonably necessary to respond to your enquiry and for our internal business records, after which they may be deleted or anonymised. You may request earlier deletion of your information as described in Section 9 below.

8. Children's Privacy

Our website and products are intended for businesses and individuals engaged in vehicle and machinery maintenance, and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18.

9. Your Rights Under Indian Law

Under India's Digital Personal Data Protection Act, 2023, and subject to its rules coming into effect, you have the right to:

• Request confirmation of whether we hold personal information about you, and access to that information;
• Request correction or updating of inaccurate or incomplete information;
• Request erasure of your personal information, where it is no longer necessary for the purpose it was collected;
• Withdraw any consent you previously gave, at any time;
• Register a grievance regarding how we handle your information, using the contact details in Section 13.

We will respond to verified requests within a reasonable time, in line with applicable law.

10. Third-Party Links

Our website links to third-party platforms including WhatsApp, Instagram, YouTube, Google Maps, IndiaMART, and TradeIndia. We are not responsible for the privacy practices of these third-party sites — please review their respective privacy policies before sharing information with them.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes arising from it are subject to the exclusive jurisdiction of the courts at Delhi, India.

13. Grievance Officer / Contact Us

For any questions, requests, or grievances regarding this Privacy Policy or your personal information, please contact: